Category Archive: Skiddle Services



09
May

Skiddle ticketing BBC Radio 1 Academy again

Image: BBC We’re delighted to once again be managing the ticketing for the BBC Radio 1 academy, returning for a third year after previously delivering it when the radio station visited Exeter in 2016 and Norwich in 2015. It proves Skiddle’s capability in consistently living up to expectations for high profile accounts, with a number of our new initiatives being adopted…

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07
Apr

Apple Pay launches on the Skiddle App

Photo: Apple Pay Since our rebrand in Autumn 2016, we’ve doubled down on our efforts to constantly improve the service we offer customers, aiming to fully deliver on our promise of making ticketing better. We’ve continued to develop our website to add extra features that tilt ticket-buying in favour of customers and not touts, creating functions…

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06
Apr

Skiddle wins two Ticketing Tech Awards

Skiddle won big in Dublin last night, ensnaring two Ticketing Technology Awards at the Ticketing Technology Forum. We went home with the Moving On Up and Customer Service Award, the former recognising how our “re-energised and re-purposed app has improved the user experience for the live music fan”. This was despite competition across the categories from the likes…

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10
Mar
Remind Me from Skiddle.com

Introducing Remind Me

Following on from the overwhelming successful of new features Waiting List, Re:Sell and Cool:Off we’re proud to introduce another exciting new feature that will help make the ticketing process easier for promoters.  Remind Me In order to get the most out of their on-sale announcements, promoters put in a lot of time and effort to…

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02
Mar

The Advantages of RapidScan

RapidScan has been one of our longest serving and most successful services, one that has been embraced by the large majority of our clients for the simple and efficient way it revolutionises event entry. It’s a vital tool that enables fast gate entry and allows the user to easily monitor who has entered their event….

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01
Mar

Waiting List Explained

Photo: Bongo’s Bingo Despite only launching in December last year, Waiting List has already enjoyed enormous success with thousands of fans managing to bag tickets to sold out events. It’s also been benefiting promoters who use the feature as returned and resold tickets go directly to genuine fans automatically, while the secondary ticketing market is…

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22
Feb

Case Study: Gatecrasher

Photo: Gatecrasher What started as a small scale, one-off event soon grew into one of the UK’s most iconic clubbing brands. During the 90s the Sheffield-based club became the leading light in the trance movement, nurturing a community of flamboyant, hedonistic ravers who’d travel from all across the country to lap up the decadent, life-affirming clubbing experience soundtracked…

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22
Feb

Delivering the best Customer Care

At Skiddle we’re extremely passionate about Customer Care and we pride ourselves in providing the best service in the industry. Customers can get in touch with our dedicated team through a number of methods, including email, live chat, telephone, Twitter, Facebook and by utilising Mobihelp on our Skiddle App. We’re also constantly looking at other…

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