Category Archive: Uncategorized



22
May

Artist alerts roll out to desktop

Earlier this year we introduced Artist Alerts: mobile push notifications informing  users when an event is announced near them for an artist they’re tracking.  These have been very well recieved, with over 1M notifications sent so far, and an impressive clickthrough rate of over 20% (compared to email which is usually less than 1%) At…

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04
May

Cool:Off rollout shows impressive results

The ticketing industry is traditionally very inflexible with refunds – once you’ve booked, there’s no changing your mind. However, look at the retail sector and it’s a known fact that offering a little flexibility to suit the customer can substantially boost sales by encouraging impulse buys. With this in mind, Skiddle have launched an industry…

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01
Dec

Case Study: The Social

Photo: The Social The Social is an independent, underground dance music festival curated by Nic Fanciulli’s long-serving record label Saved Records that shares its passion for house and techno with the local community. Since launching in 2013 it has grown into one of the nation’s favourite boutique dance music festivals, hosting both a summer and winter edition…

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04
Oct

Is mobile ticketing broken?

I read an interesting article this morning. According to research by DashTwo, 75% of music fans using ticket agents which included Live Nation and Ticketmaster to buy their tickets, start their transaction on their phone. As expected, this number has been steadily rising over the last few years, and 60-80% is around the norm now. But that’s…

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31
Mar

Our Podcast Explained

At the start of this year we relaunched our podcast, enlisting radio personality and rising DJ Charlie Hedges (above) as host for a new ninety minute tour de force through upfront house music from across the world. We’ve already featured the likes of Tough Love, Greg Wilson, Dale Howard, Sonny Fodera, Franky Rizardo, Purple Disco Machine and now Philip George as guests…

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14
Sep

iOS 9 Bluetooth issues

On September 16th, Apple will be releasing the next version of their iOS software, version 9. This currently contains a bug with Bluetooth pairing which affects external accessories. If you are using an iZettle card reader to process debit/credit cards through the RapidScan Box Office app, we strongly advise that you do not update to…

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16
Jun

Skiddle launch Stripe integration

One of the big challenges which faces event promoters, is cashflow. Advance ticket sales are an absolute necessary in order to guarantee attendance and monitor how well your event is performing, but it can tie up valuable income until after the event. This can lead to cashflow frustrations – you have a successful event, which has sold…

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