Customer Care / Posted Ticket Dispatch Representative

‘On your side since 2001, because we believe true fans deserve a fairer and smarter way to discover music events they love’

Do you regularly attend gigs, club nights, festivals and would like to be a part of Skiddle?

We’re currently looking to recruit someone to join our customer care and posted ticket dispatch team during the festival season, at our Longridge based HQ. Skiddle has an exceptionally high level of customer service and we’re rated as one of the best ticket outlets for service by trustpilot.co.uk.

As a customer care and posted ticket dispatch representative, you’ll be on hand to assist with general ticket enquiries taken over the phone, via email and live chat. Previous experience working within a customer focused role is desired but not essential. It’s crucial the right candidate has a sound understanding of the internet, social media and email use. We are looking for someone who has the ability to work in a fast-paced environment alongside our friendly team.

Other bits you need to know:

  • Hourly pay based on Living Wage
  • Casual hours, as and when needed (including Saturdays and Bank Holidays)
  • Immediate Start

If you think you can cut the mustard then send your CV to ella@skiddle.com

Please be aware our office is easily accessible from the M6 but rurally based, so your own transport is not essential but highly advised.