Category Archive: Skiddle News



02
Jul
cancellation-policy

Cool:Off extended to up to 28 days

Skiddle introduced the industry’s first flexible ticketing option Cool:Off back in 2016, a feature that has now been replicated by all major ticketing companies. The feature offers customers a 72 hour cool off period to cancel their ticket, as we all know plans can change very quickly, and has successfully been used on over 5000…

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25
Jul

Skiddle GIFs now available!

We’ve noticed increasing numbers of tags and mentions of Skiddle via social media with regards to ticket sales over the last 12 months, so we’ve created some exciting new gifs and added to our verified profile on GIPHY for you to use at your disposal and help direct your followers to your event listings. GIPHY…

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11
May

Skiddle Net Promoter Score

Here at Skiddle we are constantly talking to customers to gather feedback on how we can improve our service. Recently we surveyed 20,000 customers to find our Net Promoter Score, we asked if they would recommend Skiddle to their friends and they were giving an option ranging from 1 through to 10. We used Survey…

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09
May

Skiddle ticketing BBC Radio 1 Academy again

Image: BBC We’re delighted to once again be managing the ticketing for the BBC Radio 1 academy, returning for a third year after previously delivering it when the radio station visited Exeter in 2016 and Norwich in 2015. It proves Skiddle’s capability in consistently living up to expectations for high profile accounts, with a number of our new initiatives being adopted…

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