The first 4 months of 2019 have already surpassed expectations for Skiddle’s Ticket Dispatch team, with over 16,000 tickets posted out to our customers so far! Compared to this time last year, our dispatch numbers have increased an enormous 237%. In April alone, the team has dispatched tickets for 22 different events ranging from one…
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Image: Culture Trip The news is out! We are expanding! After a record year of growth, we have decided to invest in brand new office space in the heart of Camden Town, London. Our new premises will be staffed by a dedicated London team, hired specifically to focus on growth in the Capital. Skiddle operates…
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This time a fortnight ago we were nursing some very sore heads from a glamorous & dare we say it, alcohol fuelled night at the Red Rose awards 2019 @ Winter Gardens, Blackpool. We were up for three awards, the Customer Service award, Ecommerce Business Award and the Corporate Social Responsibility Award. A group of Skiddle representatives…
Read MoreBack in December, we gave you a roundup of our most successful year to date. As part of this, we conducted two surveys using Survey Monkey, to gauge our current customer and promoter NPS scores. The Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of…
Read MoreEnsure you’re ready to party into 2019 with Skiddle’s Final Top Tips for NYE 2018 Maximise your sales – with RapidScan you can keep selling your tickets even when your event has started! With a good wifi connection or 3/4G signal, the RapidScan app will continue to sync and update with new sales as your…
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Thanks to all our promoters who made 2018 our best to date 🥳 Want to know more about what we’ve all been up to? Check out the below👇🏼 pic.twitter.com/XTJ1XqQt1I — Skiddle Promoters (@SkiddlePromoter) January 18, 2019 But first… 2019 will see the launch of our new and improved Promotion Centre. With a host of innovative…
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The Customer Care team are preparing for a very busy Christmas and New Year. With the support of our promoters and our RapidScan entry system, we’re confident that customers will be able to enter your event easily and see in the new year in style. Should any issues arise, we’ll work with you to ensure…
Read MoreMaking sure you’re comfortable with RapidScan The Skiddle Rapidscan App is an essential tool for getting customers into your event as quickly and efficiently as possible. Even if you’re familiar with the App, please have a read through our comprehensive guide on how to get the most out of this. How to use the RapidScan app…
Read MoreIt’s been a while since our last GDPR update, so we thought we’d give you a run down about our new GDPR compliant Checkout and Marketing processes for Promoters. What’s changed? Until recently, our T&Cs stated that we could share customer details with the event promoter for marketing, as a condition of the…
Read MoreBeing that I’m the Head of the Skiddle Customer Care team, we’ve noticed a rise in the number of queries we’re getting from our customers with accessibility needs. Naturally, we would love them to have the same ticket booking experience as everyone else! Recently, I went to London with our Press Officer, Vicky to attend…
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