Here at Skiddle, we have always taken pride in being a customer-first company and have worked tirelessly over the last eighteen years to give music fans a ticket platform that is honest, fair and as transparent as it can be. With increased consumer confidence comes increased confidence with promoters, and we work hard to develop…
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Since COVID-19, the shutdown of our beloved live music broke the hearts of all working in music, as artist and promoter income was lost overnight. Last month, as a response to overwhelming cries from the performing arts and music industries, the UK Government announced their staged phases on how events can come back. Stage One…
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With dozens of different outlets and the news changing by the hour, it can be daunting to try to even keep up with it all. We saw the power of the music industry coming together for Let the Music Play, so now is the time to continue this momentum and support each other. With that…
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Skiddle introduced the industry’s first flexible ticketing option Cool:Off back in 2016, a feature that has now been replicated by all major ticketing companies. The feature offers customers a 72 hour cool off period to cancel their ticket, as we all know plans can change very quickly, and has successfully been used on over 5000…
Read MoreI need to accept contactless card payments at my event. How? As shops finally reopen and the hospitality industry gears up for a return to action, we are focused on how to deliver events in a post Covid world. A key aspect of commerce right now is the push to contactless card payments in all…
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We’re seeing the rise of a new (but also old-school) type of event in the UK as the ‘drive-in’ craze brings forth some socially-distanced fun. Skiddle has all the tools and means to help you list your drive-in event and promote it to the largest audience out there. Your drive-in event will appear on our…
Read MoreBooking Fee Credit has launched As you may or not know, it is industry standard amongst ticket agents to retain booking fees when events are cancelled or postponed, due to the costs of processing bookings and refunds. Skiddle is one of the very few ticket agents to have refunded booking fees in full. However, due…
Read MoreAlmost nine weeks into lockdown and while the situation remains concerning, we are beginning to see some positive signs. As you’ll know the Government published it’s 60-page ‘COVID-19 Recovery Strategy’ on 11th May, which suggested that some cultural and sporting events may take place from next month (though behind closed doors for broadcast) and that…
Read MoreWe’ve launched a new podcast series called The Guest List We had planned to launch our new podcast series, The Guest List, with a festival special in the run up to the summer season… but best laid plans and all that. Though we’ve still managed to churn out a festival special, of sorts, just recorded…
Read MoreWe asked our head of finance, Pete Hinnigan, to give a brief overview of what support the government has made available to event promoters. The government has announced various support packages to help businesses get through Covid19. We know there is loads of information being put everywhere about this assistance but we thought we could…
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