02
Jul
cancellation-policy

Cool:Off extended to up to 28 days

Skiddle introduced the industry’s first flexible ticketing option Cool:Off back in 2016, a feature that has now been replicated by all major ticketing companies. The feature offers customers a 72 hour cool off period to cancel their ticket, as we all know plans can change very quickly, and has successfully been used on over 5000…

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10
Jun

What are you thinking?

Booking Fee Credit has launched As you may or not know, it is industry standard amongst ticket agents to retain booking fees when events are cancelled or postponed, due to the costs of processing bookings and refunds. Skiddle is one of the very few ticket agents to have refunded booking fees in full. However, due…

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04
Jun

Positive signs

Almost nine weeks into lockdown and while the situation remains concerning, we are beginning to see some positive signs. As you’ll know the Government published it’s 60-page ‘COVID-19 Recovery Strategy’ on 11th May, which suggested that some cultural and sporting events may take place from next month (though behind closed doors for broadcast) and that…

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