22
Feb

Case Study: Gatecrasher

Photo: Gatecrasher What started as a small scale, one-off event soon grew into one of the UK’s most iconic clubbing brands. During the 90s the Sheffield-based club became the leading light in the trance movement, nurturing a community of flamboyant, hedonistic ravers who’d travel from all across the country to lap up the decadent, life-affirming clubbing experience soundtracked…

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22
Feb

Delivering the best Customer Care

At Skiddle we’re extremely passionate about Customer Care and we pride ourselves in providing the best service in the industry. Customers can get in touch with our dedicated team through a number of methods, including email, live chat, telephone, Twitter, Facebook and by utilising Mobihelp on our Skiddle App. We’re also constantly looking at other…

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19
Feb

Viagogo accused of “moral repugnance” after Ed Sheeran charity tickets appear on site with excessive mark up

Image: Ed Sheeran In what might be one of the most unsavoury developments in secondary ticketing yet, tickets for a sold-out charity concert Ed Sheeran will be performing at have appeared on re-sell websites for extortionate prices. Sheeran, who is no stranger to being targetted by touts, will be performing at the Royal Albert Hall…

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13
Feb

Skiddle live video coverage

As a company we first started experimenting with live video content properly in 2015 and 2016, utilising Periscope for artist and insider interviews and then the storytelling possibilities of Snapchat and Instagram to add extra weight to our event coverage. The next step for us was live streaming of events and panels on Facebook Live, something we…

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07
Feb

Skiddle contributes to GIT piece on touting

UK music site Getintothis, the good folk behind the GIT Award, have published an excellent investigative piece into the secondary ticketing market which involves interviews with music promoters, Ticketmaster, and our Head of Content & Communication Jimmy Coultas. It’s a well-rounded assessment of what the practice causes on the impact secondary selling has on the music…

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