Customer care representative

“We are striving to be the world’s most customer-focused ticket platform, because true fans deserve a fairer and more flexible way to experience the music they love.”

Do you regularly attend gigs, club nights, festivals and would like to be a part of Skiddle?

We’re currently looking to recruit someone to join the business’ customer care team at our Longridge based HQ. Skiddle has an exceptionally high level of customer service and we’re rated as one of the best ticket outlets for service by trustpilot.co.uk.

As a customer care representative, you’ll be on hand to assist with general ticket enquiries taken over the phone, via email and live chat. Previous experience working within a customer focused role is desired and it’s crucial the right candidate has a sound understanding of the internet, social media and email use. We are looking for someone who has the ability to work in a fast-paced environment alongside our friendly team.

The job comes with its fair share of perks, and you’ll have the opportunity to explore and work at some awesome events.

Other bits you need to know:

  • Salary starting from £13,500 p.a, increases to £15,000 after three months
  • 35 hours per week (Some Saturdays & Bank holidays)
  • Career progression available after 12 months
  • Pension scheme available

If you think you can cut the mustard then send your CV to ella@skiddle.com by no later than Friday March 3rd 2017. Please be aware our office is easily accessible from the M6 but rurally based, so your own transport is not essential but highly advised.