Our recently conducted NPS survey, taking in stats from November to December 2020, reveals Skiddle to be a ‘world class’ seller of tickets amongst its faithful customer base. Here at Skiddle, we regularly provide our loyal customers with the chance to give feedback on our extensive range of event ticketing services, by asking them to take part in our Net Promoter…
Read MoreBack in December, we gave you a roundup of our most successful year to date. As part of this, we conducted two surveys using Survey Monkey, to gauge our current customer and promoter NPS scores. The Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of…
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Back in September 2016, Skiddle underwent a major rebrand and embarked on a mission to become the world’s most customer-focused event discovery platform. It’s safe to say we’re well on our way with this and are constantly striving to improve the service we provide. One of our company aims is by the end of January…
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